1. Help Center
  2. Customer Service
  3. Consultation/doctor's appointment

How can I make an appointment with a licensed provider when they are requesting one?

We know how important your health is, and we are here because we care and want to help!

  • First, you need to log in

  • Then just go to your profile, it will show you your personal information,

  • in there, just click on orders and find the order your doctor requested for your appointment, you will receive an email from us when your licensed provider needs an appointment to get more information from you.

  • Once you open it and click on schedule, you'll be able to see the availability

  • Just choose the one that best fits your schedule, and click on add appointment

  • After this, you'll be able to see your new appointment reflected on your profile, and all that is left to do is wait for the date and time for you to be able to join the appointment with your licensed provider.