1. Help Center
  2. Customer Service
  3. Consultation/doctor's appointment

How can I schedule an appointment with a licensed provider?

We know how important your health is, and we are here because we care and want to help you!

  • First, you need to sign in

  • Then you can go to the home page and from there click on Start your Consultation Today, or,

  • You can also do it in How it works? and from there click on Start your consultation

  • Once there, it will take you to choose the treatment in which you are interested,

  • When choosing the treatment in which you are interested, it will take you to a questionnaire of basic health questions for that specific area, you must answer it as honestly as possible because the treatment prescribed by our medical health professionals depends on your answers.

  • After this, it will ask you to add supporting documents to validate your identity.

  • And the last thing will be to finish the purchase process, you must have a credit card to be able to pay, although most of our consultations are free, when reviewing your answers, our health professionals will send you the best treatment for your needs. We will ALWAYS call you before so that you authorize the medicines and you can buy them with us.

  • In the end, all that remains is to wait for us to review your documents and approve your order. If our health professionals need more information about your health to make a good diagnosis, they will contact you.